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IT Support Engineer - First Line

Permanent
Technology
Junior
1st Line IT Support Engineer
London
London
£27000 - £31000 per annum
Apply Now
Job Alert

Position: IT Support Engineer - 1st Line

Location: Onsite, Acton

Type: Permanent

Salary: £27-31K

We're looking for a hands-on (1st Line) IT Support Engineer to join a fast-paced, customer-focused team supporting warehouse operations. You'll provide first-line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively.

What you'll do:

  • Deliver responsive onsite IT support for hardware, software, and bespoke systems.
  • Set up and maintain desktops, laptops, peripherals, and cabling.
  • Log, manage, and escalate service desk tickets while keeping users informed.
  • Support IT projects, system rollouts, and process improvements.

Who you are:

  • Reliable, organised, and solutions-focused, with strong communication skills.
  • Curious and eager to grow your technical skills in a hands-on environment.
  • Comfortable working onsite in a collaborative, fast-paced setting.

Why join:

  • Gain exposure to a variety of IT systems and projects.
  • Work with a supportive team in a dynamic operational environment.
  • Opportunity to develop technical expertise and make a real impact.

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