1st Line Support

Permanent
Technology
Junior
1st Line support, Desktop Engineer, Systems Support, Business Support, Application support
Norwich, Norfolk
Norfolk
£18000 - £22000 per annum

1st Line Support

Norwich, Norfolk

Permanent, Full-time

Salary: £18,000 - £22,000 per annum

Benefits: Private Healthcare, Discounted Gym, Bonus Scheme, buying/selling holiday days

Are you looking to push your career further forward within a business that offers genuine progression and learning opportunities?

My client has an immediate opportunity for either an entry-level engineer/graduate or someone with 1-2 years experience to join their busy, growing team.

The business has already hired into this team this year and wants to continue growing.

This is a great chance to join an employer that heavily invests in and supports its staff. You will be responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

My client is interested in candidates that can:

  • install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and networks
  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • follow diagrams and written instructions to repair a fault or set up a system
  • support the roll-out of new applications
  • set up new users' accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs
  • work continuously on a task until completion (or referral to third parties, if appropriate)
  • prioritise and manage many open cases at one time
  • rapidly establish a good working relationship with customers and other professionals, such as software developers

Please apply with your most recent CV for consideration.

Keywords - 1st line, 2nd line, IT Support Engineer, IT Support Technician, ICT coordinator,

Similar Jobs

£35000 - £60000 per annum
Norfolk
TEC Partners are working alongside the biggest supplier of licensable music in the world to help find a new Front-end developer / JavaScript engineer to drive the UI of the platform forward. The business have European offices in Norwich, UK and in Germany, and although ideally you'll spend some time in the office occasionally, remote working is an option also.
£40000 - £80000 per annum
Norfolk
Our client, a team of experienced technology entrepreneurs (gaming, performance marketing, finance and many others) are creative a new immersive gaming exeperience. You'll join a team with the technical knowledge, funding, business experience, marketing and client acquisition strategy in place to get the product into the hands of players all around the world. The business are hoping to bring onboard a lead games developer to help build and lead a team to create high quality, exciting games.
£60000 - £80000 per annum
London
Gaming, JavaScript, Node.js
£40000 - £45000 per annum
Suffolk
TEC Partners are pleased to have partnered with a true market leader within the ICT infrastructure sector. My client has a large global presence developing cutting edge devices for next generation of communications networks. With integrated solutions across several domains, they are committed to bringing digital technology to 150+ countries.
£45000 - £50000 per annum
Suffolk
TEC Partners are pleased to have partnered with a true market leader within the ICT infrastructure sector. My client has a large global presence developing cutting edge devices for next generation of communications networks. With integrated solutions across several domains, they are committed to bringing digital technology to 150+ countries.
£75000 - £95000 per annum
London
Tec Partners are working with a growing FinTech start-up that is making it easier to trade on fixed-income commodities.  They are looking to grow their 15-strong team of Java Developers with the addition of 5 more Java Developers in the next 6 months having just received their Series A funding round. As a Senior Java Developer, you will join a sub-team of 5 Developers in building and improving their low latency, multi-cache messaging systems for their large client base. You will do this with
£50000 - £75000 per annum
London
Tec Partners are working with a growing FinTech start-up that is making it easier to trade on fixed-income commodities.  They are looking to grow their 15-strong team of Java Developers with the addition of 5 more Java Developers in the next 6 months having just received their Series A funding round. As a Java Developer, you will join a sub-team of 5 Developers in building and improving their low latency, multi-cache messaging systems for their large client base. You will do this with
£35000 - £55000 per annum + fully remote working
Remote
Tec Partners are working with a growing and well-funded Education company that provides a platform so that less privileged students across the globe have the same opportunities as those who have gone to the top schools. They are looking for a Ruby Developer to help them on the next step of their journey. They are going through a large re-architecture of their Back End so that they can improve the overall end-user experience. As a Ruby Developer, you will also get the chance to work with Vue.js
£35000 - £45000 per annum
Cambridgeshire
If you like exciting tech, technology being used for a good purpose, and the idea of working in the idyllic countryside within a short commutable distance to Cambridge and Luton, this is the role for you.
£60000 - £95000 per annum + fully remote working
Remote
Tec Partners are working with an innovative Series A scale-up that has been behind a significant change in how the insurance industry works. They are looking for a Backend Engineer to come in and work on their systems that are built in Golang.
£35000 - £65000 per annum
London
Tec Partners are working with an innovative B2C business, who is going through a large period of growth. As a result, they are looking to hire a SEO Manager, to take full ownership of all SEO activity. You will be responsible for the planning and optimisation of all campaigns.
£24000 - £28000 per annum
Norfolk
Are you 2-3 years into an IT role looking for the next step to a Desktop Engineer / 2nd Line Support position?