Technical Service Manager

Management, Customer Service, Technical Service, KPI's, Chemistry, Medical, Laboratory
Saffron Walden, Essex
£45000 - £50000 per annum

Position: Technical Services Manager

Job Type: Permanent

Location: North Essex

Salary: £45,000 - £50,000

The Role:

Working from the office, you will be responsible for leading and developing a small team of service engineers.

You will work together to deal with technical customer enquiries (both sale and pre-sale), the service, repair and installation of equipment, and also produce custom quotations.


  • Experience in a service or technical support environment (ideally within Chemistry/Medical/Lab equipment)
  • Previous management experience - including performance reviews and development
  • Experience with setting and developing KPI's
  • Fully IT literate (MS packages - mostly Excel)
  • Ability to read and understand wiring diagrams and instruction manuals (for electro-mechanical equipment)


  • Salary in line with experience
  • Comprehensive training
  • Flexible working hours
  • Five weeks holiday + bank holidays
  • Pension contribution
  • Discretionary annual bonus

If this role is of interest, please send a copy of your most recent CV with an up to date contact number.

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