Field Service Engineer
Location: Manchester, Leeds & Birmingham.
Salary: £45,000-£50,000 + 10% Bonus + Company Car
About the Role:
We are seeking a motivated and technically skilled Field Service Engineer to join our team. The successful candidate will play a key role in supporting customers through installation, commissioning, maintenance and technical troubleshooting of complex systems. This position involves both on-site and remote support, requiring a customer-focused approach and a strong foundation in mechanical, electrical and hydraulic systems.
Key Responsibilities:
- Install, commission and service company equipment at customer sites.
- Perform scheduled preventive maintenance and urgent repairs.
- Provide customer training on system use and best practices.
- Troubleshoot technical issues, including mechanical, electrical, hydraulic and pneumatic.
- Interpret technical drawings, wiring diagrams and hydraulic/pneumatic schematics.
- Support sales and applications teams with technical expertise during customer projects.
- Prepare and submit accurate technical and administrative reports.
- Collaborate with internal teams on product testing, exhibitions and customer demonstrations.
- Advise on market trends, competitor activity and customer requirements.
Skills & Qualifications:
- Degree, apprenticeship, or equivalent experience in mechatronics, mechanical, electrical or related engineering discipline.
- Significant hands-on experience as a Field Service Engineer/Technician (5+ years preferred).
- Strong knowledge of mechanical, electrical, hydraulic and pneumatic systems.
- Experience with PLC systems and interfaces is desirable.
- Ability to read and understand technical diagrams.
- Proficiency in using engineering tools, instrumentation and software.
- Computer skills including Microsoft Office; knowledge of SAP is an advantage.
- Strong communication and customer service skills.
- Able to work independently, solve problems and manage tasks efficiently.
- Flexible to travel within the UK and occasionally abroad (valid driving licence required).
What's on Offer:
- £45,000-£50,000 + 10% Bonus + Company Car
- Flexible work schedule.
- Opportunities for training, professional development and career progression.
- A collaborative and supportive work environment.
